Return Policy

Online Return Policy

We hope you enjoy your purchase, however, if for any reason you are not satisfied you may return or exchange your merchandise within 5 days of receiving your order.  We will gladly refund your purchase less shipping cost and a 10% restocking fee.  Jewelry purchases are final sale.  No international orders at this time.


Obtain Return Authorization

All returned items must have a return authorization number from Sandra and Roy's.  You can request your return through our request return link or by contacting customer service at 609-926-7697.  Any returns postmarked after 3 days of receiving your RA# or without a return authorization will be refused.  All merchandise must be in original condition with all tags attached.